Returns Policy

We aim to deliver a very high standard of service and product. If you are not happy with any aspect, please get in contact with us and we will do the best we can to work with you and resolve any issues. Please have a copy of your receipt or a photo of your packaging to hand. 

When you receive an order from us, please ensure it is consistent with your order and there is no obvious damage. All claims must be made within 48 hours of receipt of the goods. In the first instance, please email us with details at orders@thefinebrowniecompany.co.uk 

Due to the perishable nature of our products, the right to cancel within 14 days of receipt of goods does not apply.